Privacy Policy ollo4d —
Your Data Security Is Our Priority

Ollo4d collects various types of information to enable us to provide a safe, seamless, and personalised service suited to your needs as a user in Malaysia. This information is divided into two main categories:

A. Information You Provide Directly:

• Registration Information — Full name, username, password (stored in hashed form), email address, and phone number.
• Identity Verification Information (KYC) — Identity card or passport number, date of birth, selfie with identity document, and proof of residential address.
• Financial Information — Bank account number, bank name, deposit and withdrawal records, and e-wallet or crypto wallet details used.
• Communication — Any messages, complaints, or enquiries you send to our support team via Live Chat or email.

B. Information Collected Automatically:

• Technical Data — IP address, device type, operating system, browser version, screen resolution, and unique device identifiers.
• Activity Data — Pages visited, games played, session duration, click patterns, and in-platform transaction history.
• Cookies & Similar Technologies — ollo4d uses session cookies and persistent cookies to enhance user experience, maintain login sessions, and analyze usage patterns.

Every piece of information we collect is used for specific and lawful purposes. ollo4d will not use your data for any purpose not stated in this policy without first obtaining your consent.

The security of your personal data is a responsibility we take extremely seriously. ollo4d continuously invests in high-grade cybersecurity infrastructure to ensure your information is always protected against any external or internal threats.

• 256-bit SSL Encryption — All data transmitted between your device and ollo4d's servers is encrypted using TLS 1.3 protocol, ensuring no third party can intercept or read your information in transit.
• Secure Data Storage — Passwords are stored in one-way hashed form using the bcrypt algorithm. Sensitive financial information is stored with additional encryption at the database level.
• Two-Factor Authentication (2FA) — ollo4d provides an additional security layer through 2FA via an authenticator app or SMS, which is strongly recommended for all members.
• 24/7 Monitoring — Our automated security monitoring system operates around the clock to detect and respond to any suspicious activity in real time.
• Restricted Access — Only authorised ollo4d staff who have undergone background checks may access members' personal data, and only within the scope of their duties.
• Regular Security Audits — Our platform undergoes periodic independent security audits to identify and address any potential vulnerabilities.

Ollo4d does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. However, there are certain situations where we need to share your information with selected and trusted parties:

• Payment Service Providers — Recognised banks, e-wallets, and crypto payment processors to enable deposit and withdrawal transactions to be processed securely.
• Game Software Providers — Licensed gaming companies that provide slots, Live Casino, and Sports Betting content to our platform. Data sharing is limited to gaming session information only.
• KYC Service Providers — Third parties that assist with identity and document verification to ensure compliance with anti-money laundering (AML) laws.
• Competent Authorities — ollo4d will disclose the necessary information to authorities, legal investigators, or regulatory bodies when required by law or court order.
• Audit Partners — Independent auditors appointed to verify platform compliance and operational integrity.

All third-party service providers working with ollo4d are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.

Cookies are small text files stored on your device when you visit the ollo4d website. We use cookies to keep the platform running smoothly, enhance security, and deliver a better experience for you.

• Essential Cookies — Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled.
• Performance Cookies — Helps us understand how users interact with the platform so we can make continuous improvements.
• Functional Cookies — Stores your preferences such as language, display theme, and other personal settings to facilitate repeat use.
• Analytics Cookies — Used to analyse usage patterns in aggregate and anonymised form to help us understand platform usage trends.

Ollo4d retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable laws in Malaysia.

• Active Account Data — Retained for the duration your account remains active and in use.
• Data After Account Closure — Financial transaction records and KYC information are retained for a minimum of 7 years following account closure to comply with anti-money laundering legal requirements (AMLA 2001).
• Communication Logs — Customer support conversation records are retained for 3 years for reference and dispute resolution purposes.
• Cookie Data — Session cookies are deleted when you close your browser, while persistent cookies expire according to a set duration (typically 30 days to 1 year).
• Marketing Data — Retained until you withdraw consent or request data deletion.

Once the retention period expires, your data will be securely deleted or anonymised in accordance with established procedures.

As a user based in Malaysia, you have certain rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA). ollo4d respects and facilitates the exercise of these rights:

As ollo4d operates as a global online platform serving Malaysian users, your personal data may be processed or stored on servers located outside Malaysia. Such transfers only occur under conditions that meet the following requirements:

• The recipient country maintains a level of data protection equivalent to or higher than Malaysia.
• Data transfer agreements compliant with Malaysia's PDPA requirements have been put in place.
• The transfer is necessary to fulfil a contract with you (such as processing international payments).
• All data transfers use encrypted and secure channels.

Ollo4d ensures that our international data storage and processing partners comply with stringent security and privacy standards, on par with GDPR and PDPA requirements.

While ollo4d takes all necessary steps to prevent security incidents, we understand the importance of transparency in the event of any data breach. Our response procedure is as follows:

• Instant Detection — Our automated monitoring system will detect any anomalies or security incidents in real time.
• Assessment Within 24 Hours — Our security team will assess the scope and impact of the incident within 24 hours of detection.
• User Notification — If a data breach is likely to affect your rights and freedoms, we will notify you via your registered email within a reasonable timeframe.
• Reporting to Authorities — ollo4d will report serious incidents to the Malaysian Personal Data Protection Department where required by law.
• Remediation Actions — Immediate steps will be taken to contain the incident, restore systems, and prevent recurrence.

Ollo4d reserves the right to update or amend this Privacy Policy from time to time in line with changes in legislation, technological developments, or improvements to our business practices. All changes will be managed as follows:

• The "Last Updated" date at the top of this page will be revised to reflect the latest amendments.
• Significant changes will be communicated to members via in-platform notifications or their registered email.
• Continued use of the platform after the effective date of any changes constitutes acceptance of the amended policy.